If the payment of your order does not pass, there may be several explanations for this problem: 

- Check the correct entry of bank information.

- Verify that your account or card has not reached its spending limit.  

- Your payment session may have expired or you have not correctly completed the 3D Secure procedure with your bank. In this case, you can try placing your order again.

Once these steps are checked, if the payment problem persists, we invite you to contact our customer service.

We offer several payment methods: 

- Secure payment by credit card via our partner Payplug.

- Payment secured by Paypal.

- Secure payment by international credit card such as American Express, MyBank, IDEAL.

- Payment by 3 or 4 monthly installments from 100€ order via our partner Oney.